April 19, 2024

Usability and Accessibility – How they are making AirGain smarter for you!

Since the launch of the updated AirGain 2.0, we have been continuously making enhancements by including the features that can help airline revenue supervisors take faster and more precise choices in the new typical.
Accurate pricing and faster choices are the function of two key product tenets– use and ease of access.
Usability combines the user interaction with the system along with how quickly can the user get the details that they require from the system. Our team continuously concentrates on faster data delivery but also focuses on how quickly we can assist our users understand this info.
Accessibility is to guarantee that there is no compromise in getting access to the best information any time of the day- This presumes more criticality as cyber security and hacks become part of our every day lives. It likewise ends up being crucial as we are providing competitive information which is confidential for your choice making.
Considering the above elements– our most current release permits our users to fix for the same and do a lot more.
Lets understand the functions in detail.
Improving Usability Through Schedule View
One of the major upgrades from Version 1, Schedule view on AirGain 2.0 lets users easily get flight schedule information and analyze it from within a single frame. The view is positioned as a separate tab on the AirGain app for easy gain access to and has several user-friendly controls that accelerate the procedure of info acquisition.

Downloadable Search Outcomes:
Searches that have been carried out on Schedule View can be downloaded both in a graphical format and a tabular format. From an information researchers point of view, the tabular format is ideal, as it supplies granular level insights that can be used for the analysis of competitor habits and to understand the flight load on a given day. Based upon these analyses, your flight schedules can be fine-tuned or customized to offer you much better results than your competitors.
The graphical view can be shown the Senior Management for fast reference and guidance, as the information is provided as a visual summary permitting fast usage and understanding.
Several Filters and Search Criteria:
Another crucial addition to Schedule View is the ability to make use of pro-level filters while searching for flights. These filters include alternatives like Flight Number, Carrier, Day of Week (DoW), Departure Date, and Departure Time.
This allows the user to pick just the details that matters and needed for that particular report, lowering the time required to by hand get rid of irrelevant search results.

Collated Competitor Flight Data:
Set up View is a one-stop option for revenue managers in addition to prices experts to rapidly prepare the list of flights operating on an offered day, week, or any other fixed time duration. The users can look for all the arranged flights of competitors for a specific OnD or even for numerous OnDs.
This list includes up-to-date and thorough details about the flights consisting of the operator, route, day, date, departure time, arrival time, flight duration, class, and so on. This saves an enormous amount of time for the end-user, who does not have to hang around by hand searching for flight information on the web.

Ease of access
Airline rates data is sensitive, and if this information falls into the wrong hands it might have unfavorable repercussions. We have revamped AirGains User Access Management systems to consist of robust functions that save time, money and safeguard your information too. This includes role-based access control, password self-change and configurability for e-mail reports and time zones.
Control What Others See Easily
Previously, everyone who logged in to the AirGain control panel had the access to carry out actions without restrictions. In case an expert was to place an order on the platform by mistake, it could cost the business countless dollars. We realized that this is less than perfect, as not every user in the company requires to have unlimited unrestricted access to these functions. By presenting access governance, or what we call Role-based Access Control (RBAC), the chances of function misuse are nullified.
Based on the three roles for accounts– Super Admin, Admin, and Analyst, just those who need access to an offered function would be able to use it.
The Super Admin has total control of the account and can manage what other users can see on the account. The Super Admin can likewise develop, get rid of or modify users within a split second. In the meantime, each account can have just one Super Admin, however this might change in the upcoming release.
The Admin can perform elevated benefit jobs, which the routine users do not have access to. The Analyst can see and process Schedules, Graphs, and other statistical information to assemble reports.
Therefore, role-based gain access to can be offered to various groups of users, based on their specific work requirements.
Bid Farewell to Tech Support
As per a survey, 30-50% of IT helpdesk requests and calls are for password resets due to blocked/forgotten passwords. From a cost-to-organization point of view, this amounts to a significant $70 a day, which is $25,550 yearly. While this may not seem to be a big amount for a big company, it is still an unneeded expenditure that can be eliminated.
Through our Change Password performance, users can now quickly alter or reset their passwords by themselves, without needing to depend upon the IT team. This also lets users change passwords on the go, using their own gadgets, thereby reducing the danger of passwords getting exposed in case of a security breach.
Report, Right Time
If the reports are not created in the right format, it could cost the airline company a great deal of time and cash. Having accurate reports for a given slot, and having the ability to automate the sending out of this report to an offered address can make the procedure easier for profits supervisors. By improving AirGain, users can now set up the e-mail addresses to which private reports must go to.
Localizing Time and Currency
Previously, a default time zone was established on the account, across all users. Recognizing the requirement to let various users have time schedules based upon their area, weve presented a feature where users can modify their default currency for fare analysis, in addition to the time zones they are generating the reports for. This makes sure that the report generation procedure is smooth, and there is no ambiguity in scheduling a report due to local time zone conversions.
As can be seen above, the User Access Management features have actually been offered a major revamp, putting the users in control of the information they are managing. This is simply one step out of numerous which we have prepared to make AirGain 2.0 as easy to use as possible.
Key Takeaways:

All rivals set up flight information is available in a single view
Easy to modify search results page prior to generating reports.
Enhanced User Access Management now permits three kinds of user roles– Super Admin, Admin, and Analyst, each having their own access rights to the functions on the platform.
Self-serve credential management making sure you do not require IT assistance
Time Zone and Currency can now be directly set by the user

About the Author
Vikram Syal Vice President– EngineeringRateGain
In his present function, Vikram Syal leads the Engineering group at RateGain and drives the vision, technique, and implementation of the integrated systems working together with sales, marketing, and other groups to support the ongoing procedure and client shipments.
With an experience of 12+ years in various technological disciplines, he is a core product lover, extremely analytical, and detail-oriented innovative personnel.

If youre interested in learning how AirGain is assisting the fastest growing airlines, reach out to our specialists for a complimentary, no-commitment demonstration.

We have revamped AirGains User Access Management systems to consist of robust features that save time, money and secure your information. We understood that this is less than ideal, as not every user in the company needs to have boundless unlimited access to these functions. By streamlining AirGain, users can now set up the email addresses to which private reports ought to go to.
Earlier, a default time zone was set up on the account, across all users. Recognizing the need to let various users have time schedules based on their area, weve presented a feature where users can customize their default currency for fare analysis, as well as the time zones they are creating the reports for.