We talked to Chris Pascoe, General Manger for Queensland and the Northern Territory at ahs hospitality, to get the truth of how a labour company in the hospitality market has adjusted to fulfill the labour crisis head on.
Australia is currently experiencing a labour lack due to the absence of trainees and migrating workers. This is specifically being felt in our hospitality industry which has many workers feeling hesitant to re-enter or enter after the uncertainty of lockdowns.
With the festive season around the corner, and borders opening to sighs of relief, hotel bookings are increase and with it, the requirement for hotel personnel.
Chris Pascoe, General Manger
It is simple and simple for our customers to organize as we make sure a custom-made option for their hotel and adapt to their particular service standards.Q2. What are the pros and cons of this short-term labour service?
With an ever-evolving landscape across the hospitality industry in the last 18 months, ahs hospitality has taken a proactive method ensuring we are all set to help our partners when the market recovers.
We have actually done this by presenting short-term labour hire as a service to our often-unpredictable market. It is now helping much of our hotel customers in reacting to the seasonality of appointments, spikes in service requirements for large groups, or unexpected high occupancy rates.
Q1. How has ahs hospitality adapted its services in response to the irregular lockdowns, border closures and having a hard time labour market?
Labour hire offers hotels the versatility to be able to respond to unforeseeable tenancy demands, making sure spaces are ready for future visitor arrivals.
Afro maid working at a hotel doing space disinfection wearing a face mask in time of COVID-19 pandemic
Preliminary conversations are with our Business Development group ensuring we comprehend the clients requirements and we then develop the necessary solution and generate a specialised quote.
Ask with ahs hospitality about their outsourcing options.
Q3. Whats the procedure for presenting short-term labourers into your hotel?
Minimum shifts are as low as four hours and the ahs group are specialists in the industry, providing reliability, compliance, and quality to our hotel partners. Whilst the cost is greater for short-term services, the advantages are restricted dedication and versatile modelling when compared with repaired full service models.
However, once the contract is signed, the collaboration is built and continuous, so pending no contract updates of a commercial or legal nature, the ahs team exist to assist at a moments notification whenever required to fill those unexpected spikes in reservations. The hotel merely contacts their ahs representative to set up help when they need. Having the benefit of picking up and stopping briefly the labour requests in line with the Hotels needs and demands.
When the agreement is signed our dedicated, trained, and expert group will attend the hotel as asked for to perform a security review and site evaluation so that our team are ready to help under the hotels guidance.
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It is an extremely easy procedure for hotels to gain access to this short-term labour solution.
