November 22, 2024

How can User Experience Help Revenue Managers? Ask AirGain

Among the common discomfort points with regard to prices platform is the absence of flexibility in configuration and information collection speed. Customers frequently ask us for ways to minimize the friction associated with aggregating data points from numerous sources into a single window. Finding rate shopping data that is user-friendly and accurate is often a difficulty with the majority of solutions out there, and we aim to make a difference.
To bring in this modification, weve boosted the AirGain platform with a variety of developments that provide intelligence that assists income and rates groups in making quick rates decisions. In this updated, streamlined and flexible user interface, you can benefit from these most current developments:

Excel reports are more popular for analysis than a graphical representation, as users feel that the functionality is limited in a graphical setup. Were changing this by making our user interface more available and appealing through color coded charts.
Improving versatility of the platform by allowing you to compare between rate points intuitively
When the data was collected, Reporting is streamlined without having to look elsewhere as the information collection timestamp now offers reputable and precise details on.

Simple and easy rate contrast throughout channels, thus improving flexibility
Customizable Colour Codes for competition Airlines for enhanced functionality
Increased effectiveness of Reporting with Data Collection Timestamps

One of the typical discomfort points with regard to rates platform is the absence of versatility in setup and data collection speed. Customers frequently ask us for ways to reduce the friction included in aggregating data points from multiple sources into a single window. Finding rate shopping information that is precise and intuitive is typically a difficulty with most services out there, and we intend to make a difference.
We are thrilled to Introduce a feature in our reports that plainly display when the data was collected provides the client openness into how fresh the data is. This also eliminates the job of looking for information from other sources, as the information collection timestamp would help them identify the most current point of information acquisition.

About the Author
Vikram Syal Vice President– Product ManagementRateGain
In his present role, Vikram Syal leads the Engineering group at RateGain and drives the vision, method, and execution of the integrated systems teaming up with sales, marketing, and other groups to support the ongoing process and customer deliveries.
With an experience of 12+ years in different technological disciplines, he is a core product enthusiast, extremely inquisitive, and detail-oriented innovative personnel.

By introducing these function enhancements, were sure that AirGain would have the ability to deal with user difficulties, therefore becoming the favored choice for the much faster growing airline companies in post-covid world.

Compare Prices Just the Way You Compare Products on Ecommerce Websites
We all have utilized cost contrast sites in the last couple of years and as a user, we always want to see the distinction in the quickest time possible.
Formerly on AirGain, users could track fare history utilizing the Fare Trends tab.
While this used income supervisors an overview of the OND, departure date, type of journey and fare, comparison of multiple data points from the chart was challenging.
The improved AirGain platform fixes this problem by bringing in a comparison framework comparable to the comparison modules found on eCommerce platforms.
The AirGain platform enables the user to amount to 3 schedules in the compare functionality, which can then be seen in a different window. This enhances the user experience by permitting the audience to easily and easily compare in between various price points, RBD, FBC, stopovers & & seat accessibility.
Now Save Time in Identifying Data for the Right Airline with Color Codes
Many rate shoppers compare flight data for lots of flights or more. In such cases, they tend to use a visual interpretation, which consists of a number of graphical lines that show the price points of various airline companies. This can typically get unpleasant and confusing, therefore minimizing the usability of the visual chart feature, with many rate shoppers moving to manual text reports.
To clearly differentiate in between airline companies across gadgets or user functions, the AirGain platform allows the Super Admin to set color codes based on airline companies or channels, with a ceiling of 55 colors. This allows users to use the visual view to its optimal potential.
By picking a color code that the expert or audience recognizes, the amount of time needed to evaluate the report is considerably minimized, therefore making it simple for revenue managers to rapidly complete job to be done.
As just the super admin can pick the color code internationally throughout the platform, the earlier disadvantage of each user being displayed a various set of colors for the exact same airline company resulting in confusion during analysis is now reduced.
To change the airline company color codes, the Super Admin merely has to check out the Account Setting page and choose the Airline Color code tab. Edit access of this performance to all users on the platform has actually been disabled on function to avoid unexpected modifications to the airline company color plan, which might cause a lot of confusion and inaccurate reports.
Building Transparency in Data Collection
Previously, while clicking data points for the search results for fare trends, users faced problem in identifying when the information was collected.
We are pleased to Introduce a function in our reports that clearly show when the information was gathered gives the consumer transparency into how fresh the information is. This also removes the task of searching for data from other sources, as the data collection timestamp would assist them determine the latest point of data acquisition. In addition, with info on the length of time each report execution takes, the profits managers can establish the report accordingly for when they desire they want these reports created.
Having access to information collection timestamps increases customer self-confidence during analysis as accurate data is easily available.
Enhancements to the Platform– Upscaling user-experience
In the unstable ecosystem, income and prices groups require fast insights to master extremely competitive market; an intuitive platform is the need of an hour to offer more power to revenue and rates teams in making successful prices decisions.