December 5, 2023

Property management system features for chain hotel operation

Channel Manager: The hotel property management system must incorporate with leading channel manager services. When this is done, you can disperse your rates and stocks across all the linked online/offline sales channels, consisting of OTAs, GDSs, metasearch engines, your hotel website, and your hotels social media pages. This is a sure-shot way to offer more spaces to increase your tenancy.
Earnings Management System: The term itself shows its importance. This integration can assist you figure out the finest space prices for the best time for the best customer by properly forecasting demand, supply and by keeping an eye on rival prices. You ultimately get to increase the success of each reservation. In this context, check if the Hotel PMS has this piece of important feature– vibrant prices. It would allow you to change room rates daily, hourly, and even ultramodern. You can execute this method to increase room earnings, revpar, and adr. Furthermore, the application ought to allow you to develop relational rates, and multiple rates.
Online Reputation Management Solution: Your brands positive track record attracts visitors. And everything depends upon what your visitors need to say about you and how you handle it. When your Hotel PMS integrates with leading online track record management solutions, you can gather personalized feedback from your visitors and see evaluations from numerous review/booking sites. You can react and handle to guest evaluations to boost your online track record while comprehending and evaluating visitor sentiment.
Online Booking Engine: As a hotelier, you need to consider getting more direct reservations for all your residential or commercial properties. This is where a hotel management software and online booking engine combination makes good sense for you. While you produce direct reservations via your site and social networks pages, you get to conserve a lot on OTA commission.

Schedule reservation: It lets you book numerous rooms for multiple guests in several space types throughout all your residential or commercial properties and various check-in dates.
Send and produce quotations-follow-up-confirm: Block rooms, produce and send out quotations to your visitors with room information, pricing, and booking and cancellation policy. Follow-up and confirm their bookings.
Versatile payments and deposits: Customize payment terms or enforce policy-driven deposits to handle cancellations, no-shows, and bookings. Accept advance deposits from visitors on behalf of the home for which the booking is developed.
Deal discounts: Increase the chances of verified bookings by offering discounts when developing an appointment.
Rich booking information: Know property-level or group-wide reservation-related information, including market sections, scheduling source, and visitor type, etc, to evaluate and acquire much better insights.

Central visitor history.
This is a necessary feature of a clever hotel software and acts as a powerful tool to use personalized services to your visitors. As part of the guest-facing service market, this is a must-have feature in a Hotel PMS.
Third-party combinations.
Be extra cautious while examining this function. Your hotel groups online distribution, profits management, and online track record– everything depends upon this. Below are a few of the vital third-party combinations for your factor to consider–.

Central Reservation Office.
An all-in-one Hotel PMS ought to come integrated with a Central Reservation Office (CRO) to help you in handling reservation demands for all your homes from the central workplace. This function empowers your appointment agents to receive and process booking demands coming through phone, mail, site, travel agents, corporate clients, and walk-ins, etc. Not just this, your booking representatives can leverage this feature to view group-wide availability.
Some of the essential features of CRO about your group hotel management are–.

Some other essential features/modules.

Point of Sale: This enables you to establish several POS outlets across all your member properties– like restaurants, F&B outlets, bars, health clubs, health spas, and present stores to earn more non-room revenues.
Financial Accounting Management: This function takes care of your cost-center and department-wise transaction entry for earnings and ratio, budget and cost calculation, capital analysis, bank reconciliation, tax. Most notably, it handles central data collection for effective earnings and loss declarations.
Maintenance Management: This functionality assists you schedule and perform preventive maintenance. You are familiar with grievance, floor-wise, and room-wise type-wise analysis reports to decrease maintenance cost and enhance labor productivity.
Product Management: With this, you can acquire insight into the stock level and department-wise usage summary to avoid overstocking and out-of-stock circumstances.
Food & & Beverage Costing: Track basic material use to prevent loss arising due to waste. It assists you save costs to enhance profitability.

Mobile Hotel PMS.
If the Hotel PMS is offered as an application, ask. It would assist you run your multi-property operation from your mobile phone, on the go. You can use the mobile variation to track business-critical KPIs on your phone to make educated decisions.
Security, ease of use, and support.
The Hotel PMS need to be developed on a highly protected and steady platform like Amazon Web Services. This guarantees 99.95% application uptime to ensure that your hotel organization is never down. Plus, it should have PA DSS compliance certification to help you protect your visitors card details. It needs to be easy to utilize so that your staff can work on it from day one. And dont forget to learn about their assistance. You would require 24/7 assistance from your PMS supplier.
What about ROI?
When you move your chain hotel operation to a robust, instinctive property management system, you are bound to witness enhanced operational effectiveness, greater distribution capabilities, lowered costs, improved personnel cooperation, and unequaled scalability. Eventually, all these benefits will result in immediate ROI.
Evaluation Hotelogix Hotel PMS.
It would be best to think about purchasing a hotel property management system from a trusted hospitality innovation options service provider at the end of the day. For instance, take a look at Hotelogix. It has been empowering hotels throughout 100+ countries with around the world integration partners. Numerous hotel chains have actually seen an increase in their room sales, occupancy, and earnings with Hotelogix.

Must-have functions in a property management system for chain hotel operationHave you ever tried to probe this– what is the most typical thing among some leading and effective hotel chain brand names? No doubt, their guest service is superior. There is something else to it. They all have been timely in leveraging the power of a Cloud Hotel Property Management System (Hotel PMS). Yes, you heard it right. Managing numerous homes spread out across locations is quite a laborious job. You would require a full-featured, enterprise-grade Hotel PMS to manage end-to-end operations at your chain hotel efficiently.
Having stated this, we would not waste time in drawing contrasts in between cloud-based and server-based hotel software application. Rather, we would straightway get to the topic– features you require to try to find while purchasing a cloud residential or commercial property management system for your chain hotel operation
Centralized control over multi-property operation.
This is operationally vital. We mean to say that the Hotel PMS need to help you centrally handle the process throughout departments at property A, c, and b, even when you are at your residential or commercial property A.
Ask your technology partner and see if the hotel management software provides you centralized control to help you with–.

A single sign-on facility efficiently handles operations throughout all your properties.
Carrying out group requirements centrally to have better control over group operation.
Handling travel agents and corporate profiles for all your homes.
Monitoring and dispersing group-wide inventory and rates in real-time throughout offline/online sales channels to increase tenancy.
Accessing group MIS reports to gain actionable insights.

Here is some proof about what we claim


Must-have features in a property management system for chain hotel operationHave you ever tried to probe this– what is the most common thing amongst some leading and successful hotel chain brands? They all have actually been timely in leveraging the power of a Cloud Hotel Property Management System (Hotel PMS). You would require a full-featured, enterprise-grade Hotel PMS to handle end-to-end operations at your chain hotel efficiently.
Channel Manager: The hotel home management system need to integrate with leading channel manager services. Once this is done, you can distribute your rates and inventories across all the linked online/offline sales channels, consisting of OTAs, GDSs, metasearch engines, your hotel website, and your hotels social media pages.