April 29, 2024

Is Blockchain a True Solution to OTA Challenge or a Silver Bullet Hope?

In the brand-new international digital world of the fourth commercial revolution, blockchain technology has been revolutionizing numerous markets from banking and insurance all the method to the art market.

NB: This is a post from EHL

While business in the aforementioned actively work on blockchain-based jobs to examine the chance the technology provides, the overall technological trend has not yet travelled through the hospitality market. Yet, comparable to the overall phase of technological facilities in the industry, this leap in technological adoption posits lots of concerns and obstacles for hoteliers.

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” You have the concept that blockchain is decentralization– decentralizing existing relationships. You get genuine peer to peer relationships.

” But we really wish to discuss what blockchain innovation can do, that would relate to the market … it is a mainstream technology thats now in the arsenal of companies like IBM, Microsoft, and Amazon and others.” D.R., Global Industry Leader in Hospitality Technology.

” There is the paid search, the SEOs and whatever else you pay commission for. This is the landscape at the minute. So, you have as a hotel, you have a Greek salad, which is extremely delicious, however if you blend it, it does not look really constructive. No direct company– Only middlemen”. D.A. President Swiss Hotel Association & & Ambassador of Swiss blockchain start-ups.

While empirical studies progressively show their research interest for blockchain-based applications in the hospitality and tourism sector, limited literature and case studies are discovered on the benefits and expediency of blockchain technology in the hotel industry. Dong et al. (2020) highlight the technical capacity for a decentralized reserving system that utilized blockchain for hoteliers and travellers.

The very first author of this post performed an empirical research study that encapsulated the point of views both of the suppliers of blockchain technology to the hospitality sector, hospitality gamers, and technological professionals to shed light on the prospective and limitations of this innovation, answering the concern: Does blockchain have the prospective to become the remedy to the OTA disruption 20 years after its launch?

Although a range of blockchain-based start-ups exist for scheduling sales, reputation management and procurement, the technical development stage together with the understanding of all stakeholders included in this sector is still scarce. Numerous companies within the travel industry such as Cool Cousin, Winding Tree, Webjet, LockTrip, Hotel P2P, Sandblock, Travelchain, and TUI with its BedSwap task (Önder & & Gunter, 2020), implement blockchain applications into their functional systems to acquire an one-upmanship through various advantages of blockchain innovation.

In addition, financial threats and an unpredictable roi make it tough for independent hotels to join this chapter even though they may be the ones most in need or able to benefit from this technological trend.

A lot of empirical research studies acknowledge blockchain technology as the brand-new technological buzz to present a new age of relationship between systemic applications and consumers far from a present B2B, B2C, or C2C liaison through intermediaries. While some think about blockchain technology as a prospective disruptive application that will alter societys dependence on intermediaries forever, others are more scheduled, presuming it to be a foundational innovation, whose development and social-economic combination will take years to come. Because context, specifically important are the absence of understanding by end-users, compliance guidelines, as well as organizational and investing constraints of business (Saheb & & Mamaghani, 2021).

Read remainder of the post at EHL Insights

You have as a hotel, you have a Greek salad, which is very tasty, however if you blend it, it does not look extremely positive. A lot of empirical research studies acknowledge blockchain innovation as the brand-new technological buzz to present a brand-new age of relationship in between systemic applications and consumers away from a present B2B, B2C, or C2C liaison through intermediaries. While some consider blockchain innovation as a potential disruptive application that will change societys reliance on intermediaries forever, others are more scheduled, presuming it to be a fundamental technology, whose advancement and social-economic integration will take years to come.” You have the concept that blockchain is decentralization– decentralizing existing relationships. You get real peer to peer relationships.