Manager Hotel & & Resort Collection partners with Reviewpro to provide guest feedback management option to member hotels.
Bethesda, Maryland and Barcelona, October 26, 2021: Reported today, Curator Hotel & & Resort Collection (” Curator”) has selected ReviewPro, a Shiji Group brand name, to use its member hotels a special guest feedback management option, which includes Online Reputation Management (ORM) and Visitor Fulfillment Surveys (GSS).
Curator Hotel & & Resort Collection is a distinct collection of hand-selected small brands and independent way of life hotels and resorts worldwide, established by Pebblebrook Hotel Trust and a group of industry-leading hotel operators. Curator supplies way of life hotels the power to complete together while enabling its members the flexibility to keep what makes their hotels special. It offers independent way of life hotels the benefits of associating with other distinct lifestyle hotels and brand names while taking part in best-in-class operating contracts, services, and innovation. ReviewPro also offers an AI-driven innovative Guest Experience Automation ™ item to automate guest experience management for hotels. Pebblebrook Hotel Trust (NYSE: PEB) is a publicly traded real estate financial investment trust (” REIT”) and the largest owner of city and resort way of life hotels in the United States.
” As hotel demand rebounds and staffing difficulties remain, hotels should stay hyper-focused on their guest feedback data to guarantee they continue providing remarkable guest experiences and recognize locations for enhancement,” said Austin Segal, Vice President of Curator Hotel & & Resort Collection. “We believe ReviewPro presents a distinct offering for our members, by analyzing and collecting guest feedback and informing data-driven decisions that improve the guest experience, which eventually increases bookings and profits. ReviewPro allows our member hotels to achieve these goals while providing remarkable value as a piece of their innovation stack.”
After examining many service providers, Curator chosen ReviewPro as a favored partner due to its exceptional innovation, worldwide footprint, a dedication to development and client support, and favored rates plan.
” We are thrilled to offer Curator Hotel & & Resort Collection members a chance to improve guest experience and their operations, and to continue to improve their technology systems,” said Michael Kessler, CEO of ReviewPro. “We look forward to being part of Curators development and success.”
About Curator Hotel & & Resort Collection
Curator Hotel & & Resort Collection is an unique collection of hand-selected small brand names and independent way of life hotels and resorts worldwide, established by Pebblebrook Hotel Trust and a group of industry-leading hotel operators. Manager offers lifestyle hotels the power to compete together while permitting its members the freedom to maintain what makes their hotels special.
ReviewPro is the world leader of Guest Intelligence solutions, with more than 60,000 hotels in 150 nations. The businesss cloud-based Guest Experience Improvement Suite includes Online Reputation Management, Guest Satisfaction Surveys, and Auto Case Management. ReviewPro likewise provides an AI-driven innovative Guest Experience Automation ™ product to automate visitor experience management for hotels.
About Pebblebrook Hotel Trust
Pebblebrook Hotel Trust (NYSE: PEB) is an openly traded property financial investment trust (” REIT”) and the largest owner of city and resort way of life hotels in the United States. The Company owns 52 hotels, totaling approximately 13,000 visitor rooms across 15 metropolitan and resort markets. For additional information, see http://www.pebblebrookhotels.com and follow at @PebblebrookPEB.
Media Inquiries: Jenn Parks 240-660-9483 ([email protected]).
For independent way of life owners and operators interested in joining Curator: Jennifer Barnwell 240-507-1338 ([email protected]) Jenn Parks 240-660-9483 ([email protected]).
For business and provider thinking about partnering with Curator: Austin Segal 240-660-9428 ([email protected]).
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