Things are not going to be simple, particularly for hotel chains. From managing your whole hotel operation to accessing business-critical KPIs to know hotel position, do everything on the go. As soon as the market opens, you will have to compete with the hotel down the roadway to sell your spaces at the best rate to the best guest at the best time. Your chain hotel brand names online credibility is all about what your visitors have to say about you, and you understand how crucial it is in the hospitality sector. Understanding the visitor sentiment and adopting the ideal hospitality innovation solution will assist hotel chains like you to improve operations, enhance efficiency, offer more spaces, boost tenancy, improve profitability, and witness instant ROI.
Be mindful about adopting a robust and matured enterprise-grade cloud Hotel PMS. Hotelogix Hotel PMS helps you with the centralized control to handle your crucial SOPs with ease.
Save costs as you do not need to invest in servers and IT support staff.
Access the Hotel PMS through the web on any gadget.
Manage operations on the go through Hotel PMS mobile app.
Experience minimal personnel training and ease of usage.
Get free and regular patch updates.
Take pleasure in assured application uptime to ensure company as usual.
Protect your information.
Manage space bookings for member hotels with a CRO.
Display operations throughout properties with a single sign-on.
Centrally handle TA/Corporate profiles.
Gain centralized access to guest history.
Handle space inventory for all your homes in real-time.
Gain access to group-wide MIS reports for much better decision making.
After reeling under tension due to pandemic-related lockdown procedures since 2019, the global hospitality market is getting all set for the excellent times that lay ahead. Yes, a minimum of thats what market experts are recommending as the health crisis recedes slowly. However things are not going to be simple, particularly for hotel chains. As the marketplace healing gets, enterprise hotels with several properties throughout places need to plan their video game plan. If you run a group or chain of hotels, this blog is just for you. Together, we will check out a few locations to focus on to stay equipped for the future.
# 1. Adopt a cloud-based hotel property management system (Hotel PMS).
If you have not done it yet, you need to do it now. Running multi-property operations on an on-premises Hotel PMS is a distant memory. Take a look around– the biggest international hotel groups are on the cloud now. We will list a few important advantages of a cloud-based hotel management system without losing much time. Here they are–.
Request a mobile Hotel PMS.
Even if you can access your cloud Hotel PMS on the internet, it is still suggested to go for a mobile version of it. From handling your whole hotel operation to accessing business-critical KPIs to know hotel position, do everything on the go. This “anywhere, anytime access to the Hotel PMS” permits you to do more while improving your productivity.
Look for the combination abilities of the Hotel PMS.
Today, a Hotel PMS has actually progressed to match all your technological requirements. It should help you with extensive 360-degree hotel management, and for this, it needs to have the proper integration abilities.
Channel Management Solution:.
Post-pandemic age will see a lot of online hotel bookings. This saves time, decreases confusion around rates and availability, and helps you do away with overbooking and double booking.
Internet/Online Booking Engine:.
If you desire to create more direct bookings from your brand website, you will require this integration. Not just this, but you can also use this integration to get more bookings from your social networks pages.
Revenue Management Solution:.
When the marketplace opens, you will need to complete with the hotel down the road to sell your rooms at the ideal price to the best visitor at the best time. Manual execution of such fragile tasks will result in functional threats. This combination takes the uncertainty out of everything and lets you know about the need and competitor rates while suggesting the ideal room rates. It likewise assists you develop occupancy-based dynamic rates to understand the most out of your room sales.
If they can assist you with a dedicated income supervisor, you may ask your Hotel PMS partner. They can be a part of your core revenue management team to allow you with the ideal decision.
Online Reputation Management Solution:.
Your chain hotel brand names online reputation is all about what your visitors have to state about you, and you understand how essential it is in the hospitality sector. When incorporated with your Hotel PMS, this service enables you to see guest evaluations from throughout sites in one dashboard.
Business Intelligence Solution:.
Well, this is crucial in todays data-driven organization environment. You can take advantage of the power of this integration to see all your KPIs in one location. This will facilitate you to comprehend what is working and what is not. Most notably, you have the power to make data-backed decisions that could bring you the desired results.
# 2. Go touchless.
Call it touchless or contactless; we are going to cope with this. Thanks to the pandemic-triggered health consciousness, your guests will wonder about it, and they will like it if you use them these services. So, why not pursue it today?
Find the ideal innovation partner to provide comprehensive contactless, self-service facilities to your visitors– from pre-stay to checkout. Allow them to use their mobile phones to pick their rooms, secret in their choices, unlock the room door, control in-room features, raise space service requests/complaints, make payments, and lots of more.
The competition makes certain to warm up as the market gets back to the pre-COVID normalcy. Comprehending the guest belief and embracing the right hospitality innovation solution will assist hotel chains like you to simplify operations, enhance performance, offer more spaces, boost occupancy, boost profitability, and witness instant ROI. A smart Hotel PMS can help you attain all this while offering you the required one-upmanship