April 29, 2024

Researchers Reveal the Power of “Ghostly Encounters” on Organizations

Theyre called organizational ghosts: appreciated former leaders that become embodied models of the companys worths and identity who continue to have outsized impact long after theyve left. Think Walt Disney, Coco Chanel or Steve Jobs. And it ends up these organizational ghosts tend to visit their old stomping grounds pretty routinely.
Effect and Manifestation of Organizational Ghosts
” Organizational ghosts can manifest themselves in a number of different methods,” said Bednar, an associate professor in the Marriott School of Business. “It might be in the kind of someone asking themself if a former leader would be happy of what theyre doing, or they may picture how a former leader would approach a particular job before attempting it themselves.”
These ghosts transcend their physical existence, ending up being celebrated within the company and living on through associative learning, perpetuated practices and collective memory. The research study, released recently in the Academy of Management Journal, discovered that organizational ghosts can serve to protect companies from risky choices, legitimize the actions of present leaders, or decrease the value of other organizations or brand-new leaders..
Bednar himself regularly experienced “ghostly encounters” with an organizational ghost when he interned at Walmart headquarters in 2005. He noticed that the structures he operated in had pictures and quotes of Walmart founder Sam Walton, who died in 1992, all over the walls, and staff members constantly referenced Sam and told stories about him. Bednar was captivated by the impact that Walton still had on the business over 10 years after his death.
Beyond Founders: A Lasting Legacy.
” People in conferences were constantly talking about how they should attempt to do things the way Sam would have,” Bednar stated. “It fascinated me, the impact and affect a leader could have on an organization even after theyre gone.”.
Bednar and Browns research study discovered that it isnt just the founder of an organization who can end up being an organizational ghost. Any leader who makes a profound sufficient impact on showcasing and embodying the worths of an organization can leave a long lasting legacy that transcends their period.
Here at BYU, previous prophets such as President Spencer W. Kimball have become profoundly prominent organizational ghosts. In 1975, President Kimball provided an influential address about the future of BYU referred to as the “Second Century Address.” That address and the words of President Kimball continue to guide the university and its leaders in substantial methods.
Hall of Fame football coach LaVell Edwards, who led BYU to a national champion in 1984 and is oft-cited as a coach by current coach Kalani Sitake, is another example of an organizational ghost at BYU.
When the memory of these people is embedded in the minds and hearts of those who belong to a company, they typically become maintained in physical artifacts and practices too, such as a recently planted tree, a parking area, a workplace, or a space named after the organizational ghost. Or, in the case of LaVell Edwards, a football stadium. As an outcome, they can be “activated” in the minds of a companys members when members envision how they might approach a particular decision or recall the actions of a ghost and usage that to affect their own actions.
Acknowledging Ghostly Influences.
However “ghost searching” isnt simply for researchers like Bednar and Brown; everybody needs to know the ghosts in their lives and the methods they continue to influence them.
” Which ghosts are most influential in your life? Brand-new leaders require to be specifically conscious of those that have actually gone before them as they are making choices that affect others in companies.”.
Reference: “Organizational Ghosts: How “Ghostly Encounters” Enable Former Leaders to Influence Current Organizational Members” by Jeffrey S. Bednarand Jacob A Brown, 25 August 2023, Academy of Management Journal.DOI: 10.5465/ amj.2022.0622.

Theyre called organizational ghosts: appreciated former leaders that become embodied prototypes of the companys worths and identity who continue to have outsized influence long after theyve left. And it turns out these organizational ghosts tend to visit their old stomping grounds quite frequently.
Bednar himself regularly experienced “ghostly encounters” with an organizational ghost when he interned at Walmart headquarters in 2005. Here at BYU, past prophets such as President Spencer W. Kimball have actually ended up being exceptionally prominent organizational ghosts. As soon as the memory of these people is embedded in the minds and hearts of those who are part of a company, they often become protected in physical artifacts and practices too, such as a recently planted tree, a parking area, a workplace, or a space called after the organizational ghost.

Organizational ghosts can have a significant impact on how companies operate. Credit: Nate Edwards/BYU Photo
A BYU service professor is searching a various kind of ghost this Halloween: Documenting the power of ghostly encounters on organizations.
Brigham Young University scientist Jeff Bednar is now a part-time ghost hunter. And while the company professor does not have night vision electronic cameras or ultrasensitive recording equipment, hes discovered a lot of ghosts– including numerous on his own campus.
The ghosts Bednar and University of Illinois associate Jacob Brown are searching noise similar to the ghosts youve become aware of– they stick around long after theyve left this life and hover over their previous haunts– however theyre not always the type of ghosts that appear around Halloween.