November 22, 2024

Must-Have Features in a Hotel PMS for 2021

Anytime, Anywhere Access: Perhaps the most crucial reason is that you and your staff member can access the hotel PMS from anywhere at any time and from any gadget with an Internet connection. Need to log into the system to verify appointments however youre not at the front desk? With a cloud-based PMS, thats no issue.
Front Desk Functionality in Your Pocket: A cloud-based PMS likewise keeps all your front desk functions and abilities right in your pocket. You can access full front desk performance from your smart device or tablet while youre on the go, making hotel management so much easier.
Improved Housekeeping: With a mobile app and cloud-based technology, you can simplify your housekeeping operations. That permits you to lower the time needed to tidy and prepare rooms, improve the guest experience, and even provide your employees a better experience at the same time.

Running a successful hotel today needs the best mix of team members and innovation. One of the most essential aspects is your hotel PMS, or property management system. This software brings everything together and should improve day-to-day operations while making your groups jobs easier.
The obstacle? There are lots of options out there and they are not developed equivalent. The best way to compare platforms and make an informed choice is to compare home management system functions.
Below, well cover the must-have functions in a hotel PMS for 2021 and the future
Cloud-Based PMS
Primarily, you need to make sure that any PMS software application you select is cloud-based. When on-premises software might do the trick are long gone, the day. Today, cloud-based software application offers the flexibility that you need which your visitors should have and expect. Why put your PMS in the cloud, though?

Automation
Automation is a buzzword today, however its more than simply a trend. Its a fundamental shift far from time-consuming, manual drudgery and toward being able to put your employee where they best serve your visitors and the property. Not all hotel home management systems offer automation (and those that do might not automate the same procedures).
What do you need to automate? Heres a quick list:

Information: One of the single largest problems for hotels is guaranteeing a smooth flow of details in between departments. Your hotel management system software need to automate the flow of details in real-time to enhance tracking, guest service, and profitability.
Back Office Operations: Many back-office operations are time-consuming and ordinary, yet vital. Your hotel PMS should automate as a lot of those as possible to free up your time to focus on more vital things.

Not just that, however your hotel PMS need to also make it possible for guests to make reservations right through your website so there is no need to contact the front desk in the very first place.
The right hotel PMS for you will consist of an integrated channel manager so that you can make the most of presence through platforms like TripAdvisor, Hotels.com, and the rest and make sure a consistent stream of guests to the residential or commercial property without investing a fortune doing so.
Discovering the right entrance and payment processing partner can be lengthy and aggravating, however the best hotel PMS will supply this feature built right in. Make sure that the hotel PMS you pick deals robust file encryption throughout any payment deals, as well as for the information kept within the system.
At Hotelogix, we comprehend the obstacles included with discovering the best hotel PMS.

A Single Dashboard
Just how much time do you waste every day switching in between software application, pulling up spreadsheets, and the like? If youre anything like a lot of hotel supervisors and homeowner, the response is “too much”. The best hotel PMS can help.
The key here is having access to a single main control panel. From this location, youll have immediate access to all the functions, functions, and info that you need. It can save you and your group a significant quantity of time and effort every day.
Bookings
Booking shouldnt be a difficulty for your visitors or your front desk personnel. The best hotel home management software will enhance this procedure by offering an instinctive reservation chart laid out like a grid and providing now space reservation details. Not just that, but your hotel PMS ought to likewise make it possible for guests to book right through your site so there is no requirement to call the front desk in the very first location.
Channel Manager
Running a successful hotel means maximizing online tools to optimize presence. However, it can be pretty challenging to manage those channels. The right hotel PMS for you will consist of an integrated channel manager so that you can maximize visibility through platforms like TripAdvisor, Hotels.com, and the rest and make sure a constant stream of visitors to the property without investing a fortune doing so.
A hotel PMS shouldnt be a standalone system. It needs to incorporate with other systems and play well with your existing innovation stack. In addition, it should make distributing space and property info to OTAs, GDS, and other platforms simple and simple.
Advanced Web Booking Engine
While utilizing different channels to take full advantage of exposure is definitely a good thing, it can also be expensive. Thats particularly real if your guests are having to book through those channels. Try to find hotel reservation software application that provides an innovative web scheduling engine.
This will permit your visitors to reserve their bookings through your website, preventing significant commissions. Getting your guests to book through the website also provides other benefits– its easier to upsell add-ons, highlight specials and bundles, and deliver a tailored experience.
Payment Gateway
To accept payment from your visitors online, youll require a payment gateway. Finding the best entrance and payment processing partner can be aggravating and time-consuming, however the ideal hotel PMS will supply this feature constructed right in. Why stress about a payment gateway?
Without one, you can not process online payments. Thats an immediate turnoff for numerous would-be guests. It can likewise restrain capital and makes your collections procedure that far more complex. With the best online hotel reservation software, your guests can easily pay online and take pleasure in a structured, favorable experience, while you gain from enhanced money flow and success.
Pre-authorization is likewise a crucial consideration. This function ensures that the funds assigned for the space are locked out on the clients card so that they can not be spent. This assists guarantee youre able to secure your bottom line and avoids the problem of consumers spending beyond your means on their cards in between booking an appointment and examining into your hotel.
You should also pay attention to payment entrance security. Your guests are trusting you with their personal and financial details. Make certain that the hotel PMS you choose offers robust encryption during any payment deals, as well as for the details kept within the system.
Why Choose Hotelogix?
At Hotelogix, we understand the difficulties included with discovering the ideal hotel PMS. A cloud-based PMS that offers all the features you require for 2021 and onward.
It exceeds cloud connectivity and dexterity, though. Hotelogix supports over 40 PGs and incorporates with major channel managers to make your life easier. We likewise use a custom-designed mobile app for both Android and iOS so youre always able to connect no matter where you might be.
From an instinctive appointment module to gaining access to vital information in real-time, a built-in payment entrance, an advanced web reserving engine, and a powerful channel manager, youll find everything you need to be successful right here. Do not take our word for it, though. Register for your free trial and experience the difference Hotelogix can make in your everyday operations firsthand!