Scheduling Rooms Under Maintenance: One issue that frequently pesters housekeeping is the front desk personnel scheduling rooms that are presently going through upkeep. Not just does this needlessly result in space changes when the guest recognizes that the space is not able to serve their needs, however it likewise decreases the guests understandings of the hotel and their stay. Youre unlikely to get a favorable evaluation when this occurs, and the damage to your brand can be considerable, particularly if this is a problem that happens frequently.
Booking Rooms That Have Not Been Cleaned Yet: Even more typical than booking spaces under upkeep is reserving spaces that are not totally cleaned up yet. This can happen in numerous methods, but one of the most typical is incorrect information in your computer system either specifying that the room has actually currently been cleaned or that it was not used recently. In both cases, front desk staff may assign the space, only to find that they should swap rooms when the inflamed visitor notifies them that the space is not cleaned up and is not acceptable.
Duplicated Work: How frequently have your housekeeping group members discovered themselves duplicating work? One group may clean up a room and leave, only to have another person come along later on and clean it again because its status was not upgraded. Manual status updates take time, are sluggish, and are often put off when something of higher priority occurs.
If that information is not accurately interacted to your housekeeping staff, its all too simple to find that few things on the list get done. Merely noting tasks, assigning them to workers, and then tracking conclusion can be exceptionally time-consuming and difficult.
Not Knowing Whos Doing What: Which member of housekeeping has been appointed to clean up a particular space? What about the dining room?
The hotel industry is no exception to this pattern, but hotel housekeeping software can help. Without the best housekeeping practices, customers may not have self-confidence that your residential or commercial property is hygienic and safe. Keeping health and cleanliness will be the driving force going forward to get five-star reviews from your guests.
Naturally, measuring up to those expectations is no little job, but hotel housekeeping software can help.
The Problems Faced by Housekeeping Staff
Before we dive into how hotel housekeeping software application can help, its crucial to have a better understanding of the challenges faced by the housekeeping department.
The hotel industry is no exception to this trend, but hotel housekeeping software application can assist. Scheduling Rooms Under Maintenance: One problem that frequently plagues house cleaning is the front desk staff booking rooms that are presently going through upkeep. Not Knowing Whos Doing What: Which member of house cleaning has been assigned to clean a specific space? From spaces going through maintenance to those that arent yet cleaned up, our hotel housekeeping software application makes sure that youre able to tell which are prepared for guests and which are not. The right hotel housekeeping software can offer easy, structured options to the difficulties you deal with in day-to-day operations.
How Can Housekeeping Software Help You Overcome These Hotel Housekeeping Challenges?
While housekeeping services in hotels deal with a really broad range of difficulties every day, there are services. One of those is housekeeping software.
Job Assignment and Management
Initially, lets start with job project and management. Hotelogix makes it simple to assign spaces to staff members based upon metrics that matter to you. Designate by blocks or floorings, or choose to do so by space status. Add tasks as necessary to make sure that every location of the hotel is prepared and clean for your visitors, from the rooms to the lobby. Our module also makes it simple to add and get rid of housekeeping staff.
Track Everything Easily
With our housekeeping software application, youre quickly able to assign tasks and then track completion. You can utilize it for distinct services that customize the guest experience, such as bringing complimentary hot chocolate to the spaces in the winter or leaving fresh flowers in a vase during a room cleansing.
No More Doubling Up
Every day, print off and hand out private lists of housekeeping tasks. This ensures that everyone is clear on their responsibilities for the shift and avoids duplicated work. Our software application likewise consists of filters to assist you sort tasks and spaces based on flooring, block, or status so that youre able to get whatever managed in record time.
Block Out Rooms That Are Not Ready
From spaces going through maintenance to those that arent yet cleaned up, our hotel housekeeping software guarantees that youre able to tell which are prepared for visitors and which are not. Our system likewise helps you automate space status modifications, by instantly changing a spaces status to “dirty” or “do not release” and through other handy functions.
New Technology in the Housekeeping Department
House cleaning has typically been pretty low-tech. Things are changing today. That change is coming faster than ever thanks in no small part to the pandemic. Today, visitors worth cleanliness and health more than ever in the past. The right hotel housekeeping software application can use easy, structured services to the challenges you deal with in everyday operations.
All set to read more about how Hotelogix can support your success and make sure that your residential or commercial property measures up to guests expectations? Take advantage of our complimentary trial and check out the Housekeeping Module to see how well it can fit your group, just how much time you can conserve through automation, and just how much better your group can operate with the best support.